Venado Inc. wants to ensure that you are completely satisfied with your shopping experience, but in case there is a problem, we gladly offer returns and exchanges within 30 days of receiving your order.

Returns and exchanges are only accepted within 30 days of receiving your order for a full refund or exchange, less shipping costs.

Venado Inc. does not refund shipping and handling costs.

Items must be in their original form (unworn, unwashed, with tags, and/or individual packaging). The packing slip must be included.

We do not accept returns or exchanges on Venado Inc. products purchased or received from any location other than We reserve the right to refuse a refund/exchange if the items have any signs of wear, misuse or damage.

For damaged items received please email us at and we will issue a call tag for the return. 

Postage for any exchange or return is the customer’s responsibility and we will cover the shipping back to you for any exchanges. If the item you wish to exchange is out of stock a refund will automatically be credited to the credit card used for the original purchase. To ensure we receive your return/exchange please request a tracking number from your shipper. We are not responsible for lost returns/exchanges.

Our return address is:
Venado Returns & Exchanges
N143W6049 Pioneer Rd
Door 16
Cedarburg , WI 53012